TeleHealth Services / Interactive Patient Care

Game design user flows, behavioral nudging, and adaptive AI avatars work together to create a care experience that facilitates patient empowerment throughout recovery.

TeleHealth Services / Interactive Patient Care

Game design user flows, behavioral nudging, and adaptive AI avatars work together to create a care experience that facilitates patient empowerment throughout recovery.

HIGHLIGHTS

AI Personalization
AI Coaching
Persona-Driven Avatars
IPTV Patient Experience
Learning Systems and Content
Adaptive Engine
Cloud Solutions
Operational Efficiency

WHAT WE DID

Problem


Deeper patient engagement means better health outcomes. Getting it right has been an ongoing challenge across the healthcare spectrum. Telehealth came to us to work with them on revolutionizing the patient experience using digital experience to empower patients to understand their care more clearly, and play a larger role in their recovery.

Solution


We developed a cloud-based learning system and choice architecture with lively and dynamic AI-driven virtual health coaches that guide patients through clinician-prescribed educational content and a comprehensive health journey that offer more control, a sense of ease, and an impactful shift in behaviors.

SCROLL

The Results


The elevated engagement that came out of the new experience design resulted in increased adherence, higher satisfaction, and a significant reduction in readmissions to hospitals. This is just the start of a new era in healthcare.

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