Understanding how customers feel is a key factor in disruption
Technology is never enough of a differentiator on its own. To stand out you have to improve previous experiences, and do it well. Let’s work together to discover what customers want, then we’ll shape a design and technology strategy that delivers.
A few of our favorite projects.
Creating a knowledge base to reduce call times for happier customers
RBC wanted an exciting new experience solution for their Canadian customers. We created a mobile friendly online knowledge base from their existing paper-based support materials.
Evolving the patient experience for health care
TeleHealth wanted a ground breaking and interactive experience to improve patient engagement. Using avatars and gamification user flows this engaging solution reimagines the patient journey.
InspirED by 2Revolutions
Transforming an enterprise learning platform with user centered design and development
2Revolutions tasked us to re-envision their existing outdated learning platform. We knew that a complete overhaul was necessary. Starting from the ground up we designed and developed a new responsive experience.
Using a serious game to train for life or death scenarios
Air traffic controllers maintain the flow of planes in and out of airports and in flight. This is well recognized as one of the most stressful jobs. The last thing an air traffic controller wants to do after work is take training courses.
Connecting today’s financial decisions with tomorrow’s consequences
A global financial services group wanted to us reimagine their customer facing educational materials. Our analysis deconstructed complex and daunting financial information into simple, clear storytelling.
Blue Cross and Blue Shield, Louisiana
Updating, modernizing and streamlining an enterprise training program
Blue Cross Blue Shield of Louisiana were concerned with disengaged learners and low training performances. Our extensive audit recommended a total curriculum redesign.
Creating a world class benchmarking tool
Following the successful redesign of their external website, Allied Reliability asked us to build their new World Class Benchmarking Tool. We developed a bold, data-driven interface that provides visibility on internal strengths and weaknesses.
Increasing financial literacy through storytelling
Fidelity Investments came to us to reimagine their educational materials. We broke-down complex and daunting financial information into simple clear storytelling.
Designing a unique banking experience to increase customer acquisition
RBC Bank was seeking a strategic partner to help them redesign their site. BLDG-25 simplified the overall design and messaging so their Canadian customers could quickly and effectively learn American banking practices and how best to utilize all that RBC Bank has to offer.
What others think
“The BLDG-25 team was a perfect fit for our needs at RBC Bank to refresh our public website to better present information and engage clients to learn about our cross-border banking solutions. The team demonstrated creative thinking and responsive service in designing a user-friendly site for a niche segment while working with tight time constraints and multiple stakeholders. We wanted a talented local firm to provide expertise and high-touch service which BLDG-25 delivered.”
“A dynamic, forward thinking firm, I would highly recommend BLDG-25 to companies looking to take the next step in enhancing their products/services.”
Digital products and
services that unlock potential
We understand the psychology of intrinsic motivation and self-determination in human behavior. By using the right amount and the right type of motivation you can design for better engagement. Our focus is helping people live, work, learn, and communicate better.